By placing an order through infezstore.com you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures.
These policies apply to (United States America) country.
After receiving your purchase, you have 30 days left to request a return or exchange a product. To start your return please contact us at [email protected]
WHAT THE CONDITIONS FOR REURN A PRODUCT?
- Product must be returned in its original packaging
- Product wasn’t used or damaged
- Product must include original tags
- Product must have the receipt or proof of purchase
You don’t have to pay return shipping cost.
DAMAGED AND WRONG PRODUCTS
Please inspect your order while reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our mail. Depending on where you live, the time it may take for your exchanged product to reach you may vary.
We only exchange products that are damaged, wrong product, wrong size, or defective. If you need to exchange an item please contact us at support[email protected]
We will inform you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please keep in mind that your bank or credit card company may take some time to process and post the refund.
Note: Shipping cost will not be refunded
Business Address: 12535 Orange Dr, Davie, FL 33330, USA
Email Support: [email protected]
Phone Number: +1 856-846-6437
Service Time: Monday – Friday
8h30 – 17h30 EDT (UTC -4:00)